FAQ's
How do I choose the right product for my skin type?
Each product includes a detailed description of its benefits and suitable skin types. If you're unsure, feel free to contact us, and we’ll be happy to guide you.
Are your products vegan and cruelty-free?
Yes, all our products are vegan, cruelty-free, and made without toxic chemicals.
Can I use the facial products daily?
Most of our facial products, such as the Hydrating Toner and Vitamin C Serum, are gentle enough for daily use. Please check individual product descriptions for specific recommendations.
Are the haircare products suitable for color-treated hair?
Yes, our Color Care Shampoo and Moisturizing Conditioner are specifically formulated to be gentle on color-treated hair while maintaining vibrancy.
What ingredients are used in your products?
We pride ourselves on using plant-based, non-GMO ingredients free from parabens and toxic additives. For a detailed list of ingredients, check the product page of each item.
How should I store my products?
Store your skincare and haircare products in a cool, dry place away from direct sunlight to maintain their quality and efficacy.
Are your products safe for sensitive skin?
Our formulas are designed to be gentle and effective, even for sensitive skin. However, we recommend performing a patch test before full application.
How can I contact customer service?
You can reach out to our team via email or through the Contact Us page on our website. We’re here to help with any inquiries.
What does Cosmos Organic certification mean?
Cosmos Organic is one of Europe's most rigorous organic cosmetic certifications. For Inner's products, this certification guarantees:
Minimum 95% of physically processed agro-ingredients must be organic
At least 20% of the total product must be organic
No synthetic fragrances or colors
Environmentally friendly manufacturing processes